Home>Customer ServiceCustomer Service

Customer service

1. How to order
2. Delivery & returns
3. Inaccuracy Disclaimer
4. Contact us

 

FAQ

How to order?

1.Register as a member
 
2.Add some products to the shopping cart
FAQ 2
 
3.Checkout
FAQ 3
 
4.Select your payment method. We accept international VISA and MASTER credit cards, Paypal & online banking
FAQ 4
 
5.Proceed to Payment. Paypal, Credit Card or Financial Process Exchange (Bank Islam, Maybank, CIMB, PBeBank).Kindly leave your voucher code or free items selection here *free item at lowest value among purchase
FAQ 3  FAQ 3
 
FAQ 3  FAQ 3
 
6.Confirmation page
FAQ 3
 
 
 

Delivery & Returns

How long will it take for my orders to arrive?

Ready stock items will take 1 working day for us to confirm and ship your order.We ship with DHL express and it usually takes 1-3 days to reach you.*Pre book/Out of stocks items may take up to 14 or more days for your items to arrive. We will keep you update on your order status.

 

How much is the delivery cost?

We ship internationally and we charge a flat rate of $10 for express shipping. Sign up as part of us and enjoy free shipping on your first purchase!
 

International Taxes, Duties and Customs Fees :

We ships your package duties and taxes unpaid, and does not collect duties or taxes and cannot predict what your particular charges may be. For more information regarding your country's custom policies please contact your local customs office.
 

Return Policy

If you are not completely satisfied with your purchase, simply return the items to us in their original condition and packaging within 7 days and we provide exchange for a different colour, size or designs.

We will exchange at the monetary value of the goods returned to us, at the price you purchased them (excluding postage fees).

 

Inaccuracy Disclaimer:

From time to time, there may be information on Iwearsin.com that contains typographical errors, inaccuracies, or omissions that may relate to product descriptions, pricing, and availability. We reserve the right to correct any errors, inaccuracies, omissions and to change or update information at any time without prior notice (including after you have submitted your order).

 

Contact us

Customer Service Team

Contact us at: inquiry@iwearsin.com

 

Need personal assistant?

Contact our fashion guru here at: fashionguru@iwearsin.com
For sizing advice, styling tips, recommend alternatives and pieces to compliment your style, suggestions on gifts for your friends and family.
Our Fashion Guru is at your service, just an email away!

 

Reviews, Feedbacks and Suggestions

We appreciate your suggestions and feedback in order to serve you better, so feel free to drop us an email anytime! We‘d love to hear from you and thank you in advance. Email us at feedback@iwearsin.com

 
 


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